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FAQ - Frequently Asked Questions

What is Air Fantastic's WashYourAir™ Cleansing Ion Technology ?

What is Air Fantastic's WashYourAir™ Cleansing Ion Technology ?

Air Fantastic's WashYourAir™ Technology is a dry hydroperoxide wash of indoor air. The WashYourAir™ Ions are generated directly from the moisture and oxygen in the air as it passes through the machine or over the HVAC probe (CAP Systems -Central Air Purifier). WashYourAir™ ions actually wash the air to reduce up to 99% of airborne particulates (duct, pollen, dander, etc) and up to 99% of airborne microbial (mold, bacteria, fungus) without using any filters. WashYourAir™ is a green friendly technology that uses very little electricity (15W) to produce cleansing ions from moisture and air.

WashYourAir™ technology uses only the moisture and air ions to generate these four safe and natural ions:

  • Hydro peroxide (H2O2)
  • Super Oxide Ion (O²-)
  • Hydroxyl Radical (HO)
  • Ozonide Ion (O³-)

NOTE: Ozonide Ion is not same as ozone ion. The ozone measure at 2 to 3 feet from unit is rated at zero or negligible.

What is an ion ?

What is an ion ?

An ion is an electrically charged atom or groups of atoms (such as oxygen) formed by losing or adding one or more electrons. In nature, ions are responsible for naturally cleaning up the environment. Our machines replicate the safe and natural cleansing process found in nature.

Where is the best location for my Air Fantastic WashYourAir™ machine (stand-alone)?

Where is the best location for my Air Fantastic WashYourAir™ machine (stand-alone)?

Place the unit in a central location of your home or business. If possible, try to place it on top of a cabinet or shelf above 6 feet high.

Is WashYourAir™ Ions an Ozone Generator process?

Is WashYourAir™ Ions an Ozone Generator process?

No. Ozone generator produces high levels of ozone and are generally unhealthy and a lung irritant. The ozone level at 2 to 3 feet from the Air Fantastic machines have been measured to be at zero or negligible.

What exactly happens when things are oxidized?

What exactly happens when things are oxidized?

There are many different forms of oxidation. Fire and cooking is a from of oxidation. When raw meat is cooked, the germs and bacteria are oxidized and become harmless. Rust is another form of oxidation for metal. In our process, the ions naturally break down contaminants to turns them into harmless carbon matter.

Where are the filters and when do they need to be changed?

Where are the filters and when do they need to be changed?

WashYourAir™ Ion is a filter-less process that uses ions to clean and sanitize the air. There are no expensive filters that need to be changed.

What maintenance is required for the Air Fantastic machine?

What maintenance is required for the Air Fantastic machine?

The WashYourAir™ Ion lamp needs to be replaced every 3 years for the Stand Alone units (AF1000, AF3000, AF4000), every two years for HVAC probes (CAP3000 & CAP5000), and one year for the mobile AFToGo unit if used continuously. For heavy smokers, lamp change “might” be necessary every 12 to 18 months. If one has a dusting attachment for a vacuum cleaner, be sure to dust the outside of the machine at least once a month if needed. No other maintenance is involved.

How do the WashYourAir™ Ions reduce dust, pollen and particulate from the air?

How do the WashYourAir™ Ions reduce dust, pollen and particulate from the air?

Particles stay suspended in the air due to positive static energy. The ions created by the Air Fantastic machine are negative ions and neutralize airborne particles. These particles fall harmless to the ground and clears the air. We recommend vacuuming once a week with a quality vacuum cleaner that keeps the dust within the vacuum cleaner. NOTE: It takes 72 hours of continuous use to reduce particles by up to 99%.

How do the WashYourAir™ Ions reduce airborne mold & fungus?

How do the WashYourAir™ Ions reduce airborne mold & fungus?

Airborne microbial (Airborne mold, fungus, & bacteria) exist naturally in the air and is usually reported daily on local news programs. It exist mainly due to the humidity in the air. The four WashYourAir™ ions produced by our machines safely oxidize (breaks down) airborne microbial. NOTE: It takes 72 hours of continuous use to reduce airborne microbial by up to 99%.

How are odors removed by the ions?

How are odors removed by the ions?

Odors are naturally oxidized (broken down) by the four WashYourAir™ ions produced by our machines.

How long does it take to remove odors?

How long does it take to remove odors?

New odors from cooking, painting, or other source will usually disappear within 1 to 48 hours. However, long term odors that have existed for years might take days or weeks to be removed.


It is important to have the correct size machine for the right size home and application. The coverage area of 1000 sq ft.(AF1000), 3000 sq. ft. (AF3000), and 4000 sq. ft. (AF4000) rating is based on a home without any heavy contamination such as cigarette smokers, multiple pets, or drastic source of odors. In the cases of high contamination load, we recommend buying the more powerful unit based on your living area or use the more powerful HVAC installed units CAP3000, CAP5000, or the CAP7000.

Can WashYourAir™ Ion help allergy, asthma, and other respiratory sufferers?

Can WashYourAir™ Ion help allergy, asthma, and other respiratory sufferers?

Our process creates one of the most cleanest environment found indoors. WashYourAir™ will generally help persons with allergy, asthma, and respiratory problems. In many cases the difference is quite drastic

Why do I sometimes wake up with allergy symptoms in the morning?

Why do I sometimes wake up with allergy symptoms in the morning?

In some cases, when one has been inside the clean environment created by our machines, one does not get allergy symptom even when one is outside for 3 to 6 hours. However, during the hours spent outside, your body is still absorbing the allergen and will eventually produces histamine. There is sometimes a delayed reaction of up to 12 hours after being initially exposed to allergens from the day before.

What is the warranty on the Air Fantastic Machines?

What is the warranty on the Air Fantastic Machines?

There is a three year warranty including parts & labor for the Air Fantastic Stand-Alone Machine and one year warranty for the WashYourAir™ Ion lamp for the Stand-Alone Machine. The machine and lamp warranty for the HVAC Probes (CAP3000 & CAP5000) is two years. The machine and lamp warranty for the mobile AFToGo unit is one year. Warranty is voided if there is any sign of damage or abuse. If there is a problem, be sure to call Air Fantastic at (877) 424-7326 to debug your machine over the phone or get Return Authorization instructions.

How does Air Fantastic WashYourAir™ compare to HEPA filters ?

How does Air Fantastic WashYourAir™ compare to HEPA filters ?

HEPA filters are basically paper filters that were developed during World War II for the Manhattan Project to capture radioactive dust. Unfortunately in a residential home environment HEPA filters require lots of energy to work and tend to be very noisy. There are expensive filters that must be replace usually once a month and only cover areas typically up to 500 sq. ft. HEPA filters generally are not effective in reducing airborne microbial (mold, fungus, & bacteria) and can not reduce surface bacteria. HEPA are usually not effective in reducing odors.
The Air Fantastic Machines use very little energy (~39 Watts) and has been university tested to reduce up to 99.9% of particulates, allergen, and dust from the air. Since the ions can travel throughout the whole house, our home models can cover up to 3,000 to 4,000 sq. ft.

How does Air Fantastic WashYourAir™ compare to UV only lamps installed in HVAC system?

How does Air Fantastic WashYourAir™ compare to UV only lamps installed in HVAC system?

UV only lamps only kill germs within 12 inches of the lamp with continuous exposure. It is not effective in sanitizing the air since the air moves too quickly over the UV lamp in order to get sanitized. The WashYourAir™ Ion lamps use a high quality UV lamp along with the hydrophilic targets (the white rings) to produce safe but powerful ions from air and moisture. The ion that are produced by the WashYourAir™ technology travel throughout the entire home The ions do the work of sanitizing the home and not the UV lamp.

How much energy does it use?

How much energy does it use?

All of the Air Fantastic stand-alone uses only 15 watt to clean areas from 1,000 to 3,000 sq. ft. The Central Air Purifier (HVAC) unit use less than 40 watts about the same energy as a very dim light bulb.

Do the stand alone machines make much noise?

Do the stand alone machines make much noise?

The Air Fantastic stand alone machines make virtually no noise what so ever. The fan is completely whisper quite.

Do the ions have an odor?

Do the ions have an odor?

When the machine is running in a central area located above 6 feet high, one will not smell any odor. If one is close to the unit there is a faint clean odor emitting from the machine.

Do I need to move the stand alone unit from room to room?

Do I need to move the stand alone unit from room to room?

No. The ions over time will cover the entire home as long as you have the correct size unit for your size home and contamination load. For example, the AF3000 is for a non-smoking home up to 3,000 sq. ft or for a smoking home up to 1,500 ~ 2,000 sq. ft.

Do I leave the Air Fantastic unit on all the time?

Do I leave the Air Fantastic unit on all the time?

It takes about 3 to 5 days for the WashYourAir™ Ions to reduce particulates and start sanitizing the home. Since residential contamination never take a break from polluting your home, it is very important to keep the machine running 24 hours a day.

Do you recommend a routine to keep the home clean?

Do you recommend a routine to keep the home clean?

We recommend the following routine to help keep a clean home:

  • Run Air Fantastic machine 24 hours a day to reduce particulate and airborne microbial.
  • Once a week, if the outdoor air quality is decent, be sure to air out your home once a week to get fresh air. If the outdoor air quality is poor due to pollution or high allergy levels, you might want to skip this step.
  • Once a week, take wash cloth with a natural germicide (such as Shaklee’s Basic-G) and wipe down all areas that get touched frequently such as all door knobs, counter-tops, tabletops, TV remotes, bathroom sink, shower area, and toilet area.
  • Once a week, take a duster and dust any area that has an accumulation of dust.
  • Vacuum at least once a week with a quality vacuum cleaner that has at least a HEPA filter or better to keep dirt within the vacuum machine. Cheap vacuum cleaners basically just stir up dust within the home.

How do I dispose the WashYourAir™ lamp?

How do I dispose the WashYourAir™ lamp?

It is important to dispose the WashYourAir™ Ion lamps correctly due to the fact that it consist of a UV lamp that has mercury. Log on to www.earth911.org in order to find location to recycle used lamps.

Where can I buy replacement WashYourAir™ Ion lamps?

Where can I buy replacement WashYourAir™ Ion lamps?

You can purchase it online at www.airfantastic.com .

How do I get my unit repaired if it is still under warranty?

How do I get my unit repaired if it is still under warranty?

Call Air Fantastic at (512) 892-5327 or (877) 424-7326 to speak with a representative to evaluate and debug your unit. If the unit needs to be repaired, you will be given a Return Merchant Authorization number (RMA #) and given direction to mail back the unit.

WashYourAir™ and Germs

WashYourAir™ Testimonials

“First, I would just like to say thank you. My daughter has been sick since we moved here due to allergies. I was spending close to $300 per month in doctors bills. Since having the machine, she has had a complete turn around. No more doctors. My other daughter was born with Respiratory Syncycial Virus (RSV) and has had breathing problems for 11 years. Now with this machine, she can breathe easier and sleep through the night. Thank you Air Fantastic. You save our family’s health.”

Ginger H.

Austin, TX

AF3000 Owner


"The unit is in our kitchen on top the refrigerator. We had fried fish for dinner and the smell was gone almost right away."

Cindy B.

Des Moines, IA

AF3000 Owner